Contact Us

Get in touch with Ninja Pro

Have a product question or need help with your order? Contact us by email at ninjakitchenpro@proton.me.

Help with an existing order

Please include your order number, the name and email address used at checkout, and a short description of your question. If your enquiry concerns a damaged, faulty, or incorrect item, include photos of the item and packaging where possible.

Shipping enquiries

We ship throughout the United States, Canada, the United Kingdom, Australia, and New Zealand. Our shipping time is 5–8 business days. Read our Shipping Policy or email us for help with a delivery enquiry.

Returns, refunds, and cancellations

For request instructions, visit our Return and Refund Policy or Cancellation Policy. You can also email our support team with your order number.

Quick answers

Visit our Frequently Asked Questions for answers about shipping, returns, and order enquiries.

Customer support: ninjakitchenpro@proton.me